Manage Subscription

Managing your Lifeguard Health subscription

If you're on a Lifeguard Health subscription, you're always in control of it. You can pause a delivery, skip a month, change how often your order arrives, switch products, or cancel altogether — whenever it suits you.

Here's how billing works. Your subscription charges automatically a few days before each delivery is due, using the payment card on file, and you'll get an email ahead of time so there are no surprises. If your card has expired or you've moved house, you can update your payment details or delivery address using the tools below.

Want to slow things down or speed them up? You can change your delivery frequency or skip an upcoming order at any time. There's no minimum number of deliveries and no cancellation fee — if a subscription isn't working for you, you're free to stop it whenever you like.

Subscription orders qualify for the same free NZ shipping over $95 as one-off orders, and you'll receive a tracking notification each time an order is on its way.

Use the tools below to manage your subscription. If anything isn't clear, or you'd rather we made the change for you, email us at info@lifeguardhealth.co.nz and we'll sort it out.