Terms of service

Effective Date: May 2025

1. Acceptance of Terms

By accessing or using our website or purchasing products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Site.

2. Eligibility

You must be at least 18 years old to purchase from Lifeguard Health. By placing an order, you confirm you are legally capable of entering into a binding contract.

3. Products and Medical Disclaimer

Our supplements are intended to support general health and wellbeing. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult your doctor or health professional before starting any new supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.

 Information provided on the Site or through our content (including blogs and email communications) is for educational purposes only and does not constitute medical advice.

4. Orders and Payments

All prices are listed in New Zealand Dollars (NZD) and include GST unless stated otherwise.

We accept payment via secure third-party processors. By submitting payment information, you represent and warrant that you are authorised to use the payment method.

We reserve the right to cancel or refuse any order at our sole discretion (e.g., due to stock availability or suspicion of fraud).

5. Shipping and Delivery

We ship within New Zealand and other selected countries. Shipping rates, times, and policies are described at checkout. We are not responsible for delays caused by external couriers or incorrect address information.

6. Returns and Refunds

If you’re not satisfied with your purchase, please contact us at support@lifeguard.health within 30 days of receiving your order. We may offer a replacement or refund at our discretion. For more information, refer to our Returns Policy.

7. Use of the Site

You agree not to:

- Use the Site for any illegal or unauthorized purpose;

- Copy, distribute, or reverse-engineer any part of the Site or its content;

- Upload viruses or malicious code.

 We may suspend or terminate your access at any time if we believe you’ve violated these Terms.

8. Intellectual Property

All content on this Site, including text, images, logos, and branding, is owned or licensed by Lifeguard Health. You may not use or reproduce it without our prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Lifeguard Health is not liable for any indirect, incidental, or consequential damages, including lost profits or health issues arising from the use of our products or website.

10. Changes to These Terms

We may update these Terms from time to time. The most current version will be posted on this page with an updated effective date. Continued use of the Site after changes are made constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes arising from your use of the Site will be subject to the jurisdiction of the New Zealand courts.

12. Contact Us

If you have questions about these Terms, please contact us at:

📧 support@lifeguard.health

📍 Lifeguard Health Limited, 14 Mamaku Street, Meadowbank, Auckland, 1072 , New Zealand