Frequently Asked Questions

We've compiled a list below of all the questions we receive on a frequent basis - if there's something we've missed, please reach out to us at info@lifeguardhealth.co.nz and we'll respond promptly.

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What’s the recommended daily dose for LifeGuard Essentials?

Two capsules per day, as directed on the label. A subscription helps ensure continuity of supply so you do not run out between orders.

Where can I buy LifeGuard Essentials?

LifeGuard Essentials is currently stocked by Hardy's Health Stores and Cherrytree, available both in their physical stores and online shops. You can of course order directly through us on this website. We aim to ship the same business day where possible, and the following business day in any event.

We've compiled a list below of all the questions we receive on a frequent basis - if there's something we've missed, please reach out to us at info@lifeguardhealth.co.nz and we'll respond promptly.

Where do you currently ship LifeGuard Essentials to?

At present, we ship within New Zealand with a flat fee of $9.95 for shipping and handling - or FREE if you spend over $95.

We are presently exploring our international shipping options, but for now ship at a competitive rate per unit to Australia, the United States, and the United Kingdom. Please note that this is non-tracked.

If you wish to purchase LifeGuard Essentials anywhere else in the world, please email us at info@lifeguardhealth.co.nz and we will see what we can do. Please note that while we take all care to get our packages to you, we accept no responsibility for customs and import issues in your country. If a package is returned, or we can verify it being an issue on our end, we will of course offer a full refund.

Can I pause my Subscription?

For occasional requests we can delay subscription orders for one or two months. Email us at orders@lifeguardhealth.co.nz with the date you would like the subscription to resume. If it's urgent or you wish to pause the subscription indefinitely the best thing to do is cancel your existing subscription and resubscribe later via this website. You can manage your subscriptions from the Manage Subscription page, logging in with the email address you provided at checkout. When ready, reactivate by purchasing your chosen subscription again. Your saved details should be filled in automatically making checkout quick and easy.

Are Lifeguard supplements medicines?

No. Lifeguard Health products are dietary supplements, not medicines. They are intended to support general wellbeing alongside a balanced diet and a healthy lifestyle, and are not intended to diagnose, treat, cure or prevent any disease. Always read the label and take only as directed. If you have a health concern, are pregnant or breastfeeding, or are taking prescription medicines, talk to your doctor or pharmacist before starting any supplement.

How is being overweight linked to increased inflammation?

Fat cells, particularly in deposits around the belly and organs, are not inert. They release signalling molecules called cytokines which are part of the inflammatory response. Reaching and maintaining a healthy weight is one of the lifestyle factors associated with lower background inflammation.

What’s the link between increasing age and inflammation?

Studies have shown that older people, in normal health, routinely have higher blood levels of the molecules that measure inflammation. These inflammatory markers no longer point to illness – they are simply a normal feature of older bodies. A word has been coined to describe the link between increasing age and increasing levels of inflammation – inflammaging.

What can I do to support a healthy inflammatory balance?

It may be useful to think of foods or lifestyle decisions as being either broadly anti-inflammatory or pro-inflammatory, and strive to avoid the scales tilting too far over onto the pro-inflammatory side.

Diet, exercise, weight, alcohol, smoking, sleep, stress, and exposure to toxins and pollutants all play a part.

As an example, oily fish, olive oil, blueberries, 7-8 hours sleep a night and well-managed stress levels clearly sit on the anti-inflammatory side of the ledger.

Conversely, being overweight, sugary foods, takeaways, smoking a pack a day, 4 hours sleep a night and too much wine should be seen as pro-inflammatory stressors.

Doesn’t inflammation just affect joints?

No. The inflammation you may have experienced within joints is a localised manifestation of the inflammation process. Inflammation can occur in any tissue in the body, and can also operate chronically at a low background level over long periods.

Is inflammation a good thing?

Yes and no. A short-term, localised inflammatory response is a normal and useful part of how the body deals with injury or infection. Chronic, low-level inflammation is different: it can persist over long periods, and the way the body regulates it changes with age. Diet, weight, sleep, stress, alcohol and smoking all influence it.

Do you have a refund and returns policy?

Yes. We honour our obligations under the Consumer Guarantees Act 1993 (NZ). Goods may be returned by post to Lifeguard Health Limited, 14 Mamaku Street, Meadowbank, Auckland 1072, New Zealand. Due to the inability to re-sell returned goods, we do not offer returns for simply changing your mind, but any defects will be promptly rectified. All refunds are processed within 14 days. If you wish to try LifeGuard Essentials we sell the 30s specifically with this in mind.